Customer Success Agent

Operations - Full Time

Chicago, IL

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OfficeLuv’s supply ordering technology platform is growing rapidly and we’re looking to add a Customer Success Agent to join an amazing team focused on accelerating our growth. You would be an early member of a fast-paced operations team that is building a one of a kind supply chain for businesses around the country.

The role of the Customer Success Agent is to help execute our mission of creating an excellent customer experience by managing customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer at all times. This individual is responsible for managing the entire customer experience- from training customers on OfficeLuv’s products/solutions, to providing world-class customer service, while building genuine relationships with customers and internal stakeholders. You’ll interact with customers, vendors, and interdisciplinary team members regularly. We believe in giving talented people autonomy to be creative and resourceful. The playbook is still being written and you’ll have a chance to help write a chapter.

Our platform is solving an important problem that has incredible potential across dozens of verticals. We’re excited for the Customer Success Agent to jump on board and continue to build on our momentum across the country!













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